# Is TikTok Down Right Now? How to Check and Fix TikTok Not Working

> Is TikTok down, or is it just you? How to check for an outage, and fixes for TikTok not working, search failing, comments not scrolling and auto scroll.

Canonical: https://scheduleforyou.com/blog/is-tiktok-down
Last updated: 2026-10-28

Category: TikTok. 

To check if TikTok is down right now, look at an outage tracker such as **Downdetector** or **IsDown**: a sudden spike in reports means the problem is on TikTok's side and the only fix is to wait. TikTok has no official status page, so trackers and news from other users are the quickest signal. If reports are quiet, the problem is almost certainly your app, phone or connection, and the fixes below usually sort it out in a few minutes.

## Is TikTok down, or is it just you?

| Check | What it tells you |
| --- | --- |
| Downdetector, IsDown or StatusGator | A spike in reports means a wide outage |
| Search "TikTok down" on X, Threads or Bluesky | Lots of fresh posts mean it's not just you |
| Open tiktok.com in a browser | If the website works but the app doesn't, it's your app |
| Switch between Wi-Fi and mobile data | If one works, it's your network |
| Ask someone nearby to open TikTok | If theirs works, it's your account or device |

Outages tend to hit one feature first: the For You feed won't load, uploads fail, comments won't open or LIVE drops. That's normal for a partial outage, and it usually clears within an hour or two.

## Why is my TikTok not working? Fixes to try in order

1. **Close and restart TikTok.** Swipe the app away from your recent apps and open it again. This is what "restart TikTok" means and it fixes most freezes.
2. **Check your connection.** Turn Wi-Fi off and on, or try mobile data. A VPN can also block TikTok in some regions, so turn it off.
3. **Update the app.** Old versions stop working when TikTok changes its servers. Check the App Store or Google Play.
4. **Clear the cache.** In TikTok, go to Profile, the menu, **Settings and privacy**, then **Free up space**, and tap **Clear** next to Cache.
5. **Restart your phone.** It clears stuck network settings and memory.
6. **Log out and back in.** This refreshes your session if the app keeps saying something went wrong.
7. **Reinstall the app.** Delete TikTok and install it again. Your account and videos are safe, but unposted drafts are stored on your phone and are lost when you delete the app, so save them first: see [how to save TikTok drafts to your camera roll](https://scheduleforyou.com/blog/how-to-save-tiktok-drafts-to-camera-roll).

## What does clearing the cache do on TikTok?

Clearing the cache deletes temporary files TikTok stores on your phone, such as videos it preloaded and thumbnails. It frees space and often fixes videos that won't play or a feed that won't refresh. It doesn't delete your account, videos, drafts, likes or messages. The first few minutes afterwards may feel a little slower while TikTok downloads fresh files.

## Specific TikTok problems and what causes them

### Why can't I search on TikTok?
Search breaks most often during a partial outage, on an old version of the app, or when the cache is corrupted, so update and clear the cache first. Some search terms are blocked by TikTok on purpose and return no results or a safety message. If search fails only on your account, it may be a temporary restriction: check your inbox for a notice from TikTok.

### Why can't I scroll comments on TikTok?
Comments that won't scroll or load are usually a loading problem: restart the app, check your connection and update. Creators can also limit or turn off comments on a video, and some comments are folded away by TikTok's filters, so a short or missing comment list isn't always a bug.

### Why does TikTok auto scroll sometimes?
TikTok has an **Auto scroll** option that moves to the next video when one finishes. If it's switched on by accident, press and hold on a video and look for Auto scroll in the menu to turn it off. If the feed jumps without that setting, a stuck or sensitive screen is the likely cause: clean the screen, remove a cracked protector and restart the phone.

### TikTok says "No internet connection" but my internet works
Restart the app, turn airplane mode on and off, and turn off any VPN or data saver. If it still happens, reinstall the app.

## If you post on TikTok for work

An outage at the wrong time can sink a launch. Keep finished videos in a scheduler rather than posting manually at the last minute: Schedule For You publishes [TikTok videos and photo posts](https://scheduleforyou.com/tiktok) on schedule, retries if a post fails and alerts you if something needs attention. The same queue can post the video to Reels and Shorts too, so one platform being down doesn't stall everything.

## Frequently asked questions

### How do I know if TikTok is down for everyone?
Check Downdetector or a similar tracker and search "TikTok down" on another social network. A sudden jump in reports from many places means it's down for everyone.

### How long do TikTok outages last?
Most last from a few minutes to a couple of hours. Big ones are rare and usually come with news coverage.

### Will clearing my cache delete my TikTok videos?
No. Clearing the cache removes temporary files only. Your posted videos, drafts, likes and messages stay.

### Why does TikTok work on Wi-Fi but not on data?
Check that mobile data is allowed for TikTok in your phone's settings and that low data mode isn't on. If it still fails, your carrier may be having problems.

### Is TikTok being shut down?
No. TikTok is running normally in the US at the time of writing. Our guide on [whether TikTok is getting banned](https://scheduleforyou.com/blog/is-tiktok-getting-banned) has the details.

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- [All guides](https://scheduleforyou.com/blog)
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